Return Policy

8 - Returns/Refunds/Credits 
8.1
We do not have a return policy as we do not accept returns. We are not a retail store, we are an auction company. Items can only be returned if they fall under our warranty policy and approved by our staff. All sales are final once items have been sold. Warranty is void if you remove items from their packages to load in your vehicle and transport them. Please thoroughly check over any items you remove from packaging during pick-up at our facility.

8.2
We provide you with a 48-hour guarantee for the items which the bidder can not check in our store on all items won at our auction that have not been listed "as-is", if the bidder comes to pick up but does not check items, the items will be final sale. Unlike most auction houses where items are all sold AS-IS, we believe in the protection of our buyers and the quality of items we sell to our valued members. We want all our client bidding on our items with confidence and peace of mind.

All items under or equal to $80CAD MSRP which sold "as is", "where is", no guarantee, no warranty.

While all description and commentary are believed to be accurate,.

CC Power Deals Auction Makes no warranties or representations of any kind with respect to the property, and in no event shall be held responsible for having made or implied any warranty of description, authenticity, source, origin, condition, etc.


8.3
We can only honor the return and refund policy if the item does not match the description, that is why it is important to read the item description and check the photos. ALL items must be more than $80 CAD MSRP OR must be more than $20 CAD extended price to qualify our return policy.

A- Electronic or mechanical items have malfunctioned and/or are not working as intended, through normal use, within a 2-day period. The item must not have been misused, physically damaged, or tampered with while in the buyer's possession. 

B- The item has damage that was not described at the time of sale, and it affects the item's use. 

C- The item is missing crucial components that were not described in the listing at the time of sale. 

D- The item received is not the correct product that was listed. Returns will not be accepted for buyer's remorse, such as if the item does not fit, if the wrong model was purchased, or if the buyer simply does not like the item. Buyers are encouraged to request an item preview prior to bidding or to contact the seller for more information if they are uncertain. 

E- Returns will not be accepted if the item is missing any components or packaging that it was sold with. Returns will not be accepted if the item has any physical damage that was not present at the time of sale. Buyers are responsible for inspecting the item upon receipt and reporting any issues to the seller within the specified time 48 HOURS frame.


8.4
Please be advised that all under or equal to $80 CAD MSRP items are not inspected and are sold without warranty or guarantee. This means some items may be new and in perfect condition, while others may have been previously used, damaged, missing parts, or not in their original packaging. Unfortunately, we cannot offer refunds for missing parts, signs of usage, or cosmetic damage.

Additionally, items with a EXTENED price under or equal to $20.00 CAD(before buyers fee and taxes) are final sale and cannot be returned for a refund.


8.5
Unfortunately, we are unable to provide refunds or return for missing accessories, menu, signs of use, or cosmetic damage.

8.6
Customer satisfaction is our top priority, but our staff are human and try hard to inspect/test all items with limited product knowledge to the best of their ability. We deal with over 7500 items a month arriving in our warehouse and because of this some items might slip through our inspection process. We are very proud of our return rate that sits just under 0.1%. This indicates just how accurate we are in our inspection.

8.7
Do not bid unless you agree to all of these terms.

THERE IS NO EXCEPTIONS

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